Tuesday, October 25, 2011

Students Peeing Outside University - Funny PIcture

Monday, October 10, 2011

Indian Child Amazed While Working on New Laptop

Ghazal king Jagjit Singh dies in Mumbai hospital

Renowned ghazal singer Jagjit Singh died this morning at the Lilavati Hospital in Mumbai after he suffered a brain hemorrhage. Mr Singh was 70.

He was admitted to hospital on September 23, hours before he was scheduled to perform at a concert in the city. Doctors kept him in the Intensive Care Unit (ICU) till he died. Reports say he had been on life support for the last few days. Mr Singh is survived by his wife, Chitra.

Jagjit Singh was born on February 8, 1941 in Sriganganagar, Rajasthan, to Amar Singh Dhiman, a government employee, and Bachan Kaur. He had four sisters and two brothers and was called Jeet by his family.

He was raised as a Sikh by religion. His birth name was Jagmohan but his Sikh father rechristened him as Jagjit following the advice of his guru.

It was Mr Singh's father, who first recognised his son's talent. He sent young Jagjit to learn the nuances of music under a blind teacher, Pandit Chhaganlal Sharma. He later trained under Ustad Jamal Khan of the Sainia Gharana for six-years and gained knowledge in Khayal, Thumri and Dhrupad forms.

His debut album in 1976-The Unforgettable - did not make a hollow claim. Mr Singh made his mark with hits like Yeh zindagi kisi aur ki, mere naam ka koi aur hai, Patta-patta boota-boota haal hamaara jaane hai, Hontho se chhoo lo tum, Tum ko dekha, Hazaar baar ruke ham and hazaar baar chale, at a time when ghazals were rendered by powerhouses like Mehdi Hasan, Noor Jehan, Beghum Akhtar and Talat Mehmood.

One of the most successful and loved artistes of his time, he has left behind a huge body of work in a career spanning five decades, including 80 albums.

Among his most memorable numbers were Tum itna jo muskara rahe ho, Apni Marzi Se Kahan Apne Safar Ke Hum Hain and Pehle Har Cheez Thi Apni Magar Ab Lagta Hai Apne Hi Ghar Mein Kisi Doosre Ghar Ke Hum Hain.

Critics often suggested he sacrificed technique for melody. It didn't matter to the thousands of fans that enabled the album to set sales records. Writer Khuswant Singh commented, "He sings better than Mehdi Hassan and looks better than Dilip Kumar."

Mr Singh married Chitra Datta in 1970. She belonged to a musical family in Kolkata and had been married when she was very young to a man who ran a sound recording studio. Chitra was a popular jingle singer and her marriage had unravelled by the time she met Mr Singh. They first worked on jingles for ad films together. Then came Unforgettable.

Through films like Saath Saath and director Mahesh Bhatt's debut, Arth, their popularity climaxed. The Singhs travelled the world for sold-out concerts. Perhaps their best work together was in the teleseries made by Gulzar on Mirza Ghalib. In 1990, their only child, Vivek, died in a road accident. Chitra gave up singing. Mr Singh cut back drastically on his albums and concerts, opting instead to lend his support to campaigns for children's causes. Man Jite Jagjit, containing Sikh devotional Gurbani, was the first album he recorded after his son's demise.

The Padma Bhushan awardee is also the only composer and singer to have composed and recorded songs written by former Prime Minister Atal Bihari Vajpayee in two albums, Nayi Disha (1999) and Samvedna (2002).

Mr Singh was planning to team up with Gulzar again after the success of Mirza Ghalib for an album based on the letters and poems of the 18th century poet.


Read more at: http://movies.ndtv.com/movie_story.aspx?ID=ENTEN20110185756&keyword=music&subcatg=MUSICINDIA&nid=139912&cp

Thursday, October 6, 2011

Ten Ways to handle a Client Complaint


Most clients don't complain. Often if they are dissatisfied they just stop doing business with you. If a client does complain about you or your service however they are doing you a service and enabling you to improve your business. Here are some tips on handling the complaint:

1.     Listen

Resist the temptation to argue with the client. Instead ask questions to get to the bottom of the situation. What is the client really upset about? Rephrase what the client says so he/she knows you understand the issue.

2.     Don't be defensive

This will get in the way of your listening to the client. Allow the client the time to be heard. If you get defensive you'll build a wall between you and the client. Try to find ways to build a bridge so that you are aligned with the client.

3.     If it was your mistake fix it immediately and apologize.

We all make mistakes at times. Check to see if there is anything in your office procedure that can help you to avoid a similar mistake again.

4.     Research the problem before you make any decisions.

Find out what actually happened. Is a system in your office not working correctly? Does it need to be fixed? Has the client misunderstood something? For complex problems give yourself time to figure out a resolution.

5.     Look for lessons in the situation

If the situation was caused by something you or your staff control, find a way to fix it for the future. This means assessing the systems you have in place and your methods and procedures. It also may mean retraining an employee or employees.

6.     Reeducate the client when necessary

How did you set client expectations? Were you clear about what he / she could expect? Help the client to understand the process now to guard against future misunderstandings.

7.     Know that if one client complained there are others feeling the same way.

What do you need to do to address the problem with the others? Who else might have been affected in the same way?

8.     Give client choice of possible resolutions.

How can you make this right with the client? Negotiate a way that works for both of you. Sometimes just fixing the problem is sufficient. At other times the client is looking for something else. Look for an equitable resolution.

9.     Thank the client for helping you with your business.

As painful as they can be complaints from clients often let you know exactly where you need to work to improve your practice.

10.Follow up with those who complained to be sure they are fully satisfied.

If you have altered a system or changed a way of doing business and the client is affected by that change, follow up to be sure that the client noted the change.

Apple's Logo with Steve Jobs Face (Remeberance)


Steve Jobs is no More - Remembering Him

Steve Jobs is Co-Founder of Apple and a great visionary, he was just 56 when he died. He was an American computer entrepreneur and inventor. He was also chairman, and chief executive officer of Apple Inc.


This is Screenshot of Apple's Official Website http://www.apple.com/ in respect of Steve after his death.


Flags flown at half-staff outside the Apple Campus on the announcement of Steve Jobs' death.


Timothy D. "Tim" Cook (born November 1, 1960) is the chief executive officer of Apple Inc., having joined the company in March 1998 He was named CEO after Steve Jobs announced his resignation on August 24, 2011.

***************************************************************
Following the loss of visionary Apple co-founder Steve Jobs, President Obama released this statement:
Michelle and I are saddened to learn of the passing of Steve Jobs. Steve was among the greatest of American innovators - brave enough to think differently, bold enough to believe he could change the world, and talented enough to do it.
By building one of the planet’s most successful companies from his garage, he exemplified the spirit of American ingenuity.  By making computers personal and putting the internet in our pockets, he made the information revolution not only accessible, but intuitive and fun.  And by turning his talents to storytelling, he has brought joy to millions of children and grownups alike. Steve was fond of saying that he lived every day like it was his last.  Because he did, he transformed our lives, redefined entire industries, and achieved one of the rarest feats in human history: he changed the way each of us sees the world.
The world has lost a visionary. And there may be no greater tribute to Steve’s success than the fact that much of the world learned of his passing on a device he invented. Michelle and I send our thoughts and prayers to Steve’s wife Laurene, his family, and all those who loved him.